Shipping And Delivery
Crafted to captivate, Aswad fragrances are a luxurious journey into Arabic tradition and elegance.
Processing Time
Order Processing: Once your order is placed, it typically takes 1-2 business days to process before it’s shipped.
Exceptions: During high-demand seasons or product launches, processing may take up to 3-5 business days. You will be notified of any delays.
International Shipping
Customs and Import Taxes: International shipments may be subject to customs duties or import taxes upon arrival. Customers are responsible for these fees.
Delivery Time: Delivery for international orders varies and typically takes 7-14 business days, depending on the destination.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the delivery status on our website or the carrier’s tracking page.
Undelivered Packages
If a package is undeliverable due to incorrect address information provided by the customer, refusal of delivery, or multiple failed delivery attempts, it will be returned to us. Please contact our customer support team to arrange redelivery or a refund, noting that additional fees may apply.
Delays and Exceptions
While we aim for timely delivery, unforeseen circumstances (e.g., weather, holidays, customs delays) may impact shipping times. Aswad is not responsible for delivery delays due to factors outside our control. If you experience a delay, please reach out, and we will do our best to assist.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically for the latest information.
Shipping Options and rates
Standard Shipping
- Cost: Free on orders over $75. For orders under $75, a flat fee of $6.95 applies.
- Delivery Time: 5-7 business days.
Express Shipping
- Cost: $15 flat rate.
- Delivery Time: 2-3 business days.
Overnight Shipping
- Cost: $25 flat rate.
- Delivery Time: Next-day delivery for orders placed before 12 p.m.
Shipping Options
Standard Shipping: $5.00 flat rate or Free on orders over $75. Estimated delivery within 5-7 business days.
Express Shipping: $15.00 flat rate. Estimated delivery within 2-3 business days.
Overnight Shipping: $25.00 flat rate. For orders placed before 12 p.m., next-day delivery is available in select regions.