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Privacy Policy

Crafted to captivate, Aswad fragrances are a luxurious journey into Arabic tradition and elegance.

Information We Collect

Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect information such as your name, email address, billing and shipping address, payment details, and phone number.
Automatic Information: We automatically collect information about your device, browser type, IP address, and usage data through cookies and similar tracking technologies to improve your experience on our website.
Third-Party Information: If you engage with Aswad through social media platforms, we may collect certain profile information made available by those platforms.

How we use your information?

Order Fulfillment: To process, fulfill, and ship your orders, including sending you order confirmations, updates, and receipts.
Customer Service: To provide customer support, respond to inquiries, and address any issues you may have.
Marketing: To send you promotional offers, updates on new products, and other marketing communications with your consent. You may opt out at any time.
Personalization: To enhance your experience on our website by personalizing content, recommendations, and ads based on your preferences and behavior.
Analytics and Improvement: To analyze usage and improve our website, products, and services.

Sharing of information

Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, shipping companies) to facilitate our services.

Legal Compliance: We may disclose your information if required by law or in response to valid legal requests from government authorities.

Business Transfers: If Aswad is involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your preferences and usage patterns on our website. You can control your cookie settings through your browser; however, disabling cookies may affect the functionality of our website.

Your Choices and Rights

Access and Correction: You have the right to access, update, or correct your personal information.

Opt-Out: You may opt out of receiving promotional communications at any time by following the instructions in the email or contacting us directly.

Deletion: You may request the deletion of your personal data where applicable. Please note that certain legal obligations may prevent complete deletion.

Data Security

Aswad implements industry-standard security measures to protect your information. However, no online transmission is completely secure, and we cannot guarantee absolute security. We advise you to keep your account credentials confidential.

Children’s Privacy

Aswad’s website and services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover we have collected information from a child without parental consent, we will delete it promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically for the latest information.